Privacy Policy – Helixion Labs
Who We Are Helixion Labs operates this website to provide information about our analytical testing services and to facilitate client account creation and sample submissions.Website address: http://helixion.ca
Information We Collect When you interact with our site, we may collect information you voluntarily provide, including: Name and contact details Company information Sample submission details Account registration data. We may also automatically collect limited technical data such as your IP address and browser type to maintain site security and prevent abuse.
Comments If comments are enabled on this site, any data submitted through comment forms—including your IP address and browser information—may be used for spam detection and moderation. Profile images associated with comments may be displayed publicly if linked to external services such as Gravatar.
Media Uploads If you upload images or files to the website, avoid including embedded location data (EXIF GPS).
Any uploaded files may be accessible to authorized personnel and could potentially be downloaded if shared publicly.
Cookies We use cookies to improve your experience on the site. Login cookies help maintain your session Preference cookies store display settings Optional cookies may store form details for convenience. You may disable cookies through your browser settings, though some functionality may be affected.
Client Accounts If you create an account on our website:
-Your provided information is stored securely
-You may update or delete your information at any time (excluding username changes)
-Site administrators may access this data for operational and support purposes
Embedded Content Some pages may include embedded content (such as videos or external media).
These behave as if you visited the third-party site directly and may collect data according to their own policies.
Data Sharing We do not sell or distribute your personal information.
Your data may be shared only when necessary for:
-Account management
-Security and fraud prevention
-Legal or regulatory compliance
Data Retention We retain information:
-As long as required for service delivery
-For ongoing client relationships
-To meet legal and regulatory obligations
You may request deletion of your data at any time, subject to these requirements.
Your Rights You have the right to:
-Request access to your stored data
-Request corrections
-Request deletion (where applicable)
To make a request, contact us directly through the website.
Security We take reasonable measures to protect your information; however, no online system is completely secure.
Use the platform responsibly and avoid submitting sensitive data unless required.
Spam Detection Form submissions and comments may be checked using automated systems to prevent spam and abuse.
Contact For questions regarding this policy or your data, please contact Helixion Labs through the website.